| dc.description.abstract | The main keyword in this Master thesis is 'acceptance'. Acceptance is crucial for the
success of a trend, a TV-program, or a computer-program. If a product, service or concept
is not accepted and used, the causes often lead to financial losses and bad will, often
resulting in notice of dismissal or in a worst-case scenario bankruptcy. Development of
software has created new possibilities for companies to enhance the competence among
employees. An information technology that has made this development possible is called
groupware, where the main objectives are to support communication, co-operation, and
co-ordination within a working group. The possibility to early identify the knowledge and
perceptions of a user makes it easier to avoid certain problems when developing software-applications.
We, the authors of this Masters thesis, have focused our interest on factors
that are crucial for acceptance and the use of groupware. During our earlier studies there
has been a main focus of the importance to involve the users in the process of software
engineering. We have found it interesting to use this knowledge in the real world and
explore how people's perceptions influence the conditions for an implementation of a
future software-application. This thesis has been made for the company
Utbildning GTU AB. The purpose of this Master thesis is to conduct a fundamental
analysis to examine the conditions for a successful implementation of a future groupware-application
that supports recruitment and competence-improvement. The working title on
this application is REKO. The main question of this thesis is as follows:
What are the conditions that REKO will be accepted and used by the users?
Methods used in this thesis are interviews and a statistical survey. The target group was
the proposed users of REKO. The aim was to receive significant information about the
proposed user attitudes towards using REKO. The conclusion drawn from the analysis is
that the conditions are altogether too poor for acceptance and use of REKO that supports
competence-improvement. The main reason for us making this conclusion is that, even
though there is a great demand for this service, the analysis did show significant conflict
of interests concerning the control of REKO. However, the conditions are all the better for
acceptance and use of REKO, that only supports recruitment, since there is a great demand
for this service. The analysis did not show any conflict of interests in this matter. We
therefore recommend development and implementation of a groupware that supports
recruitment. | swe |
