Klagomål i offentlighetens ljus

Degree

Student essay

URI

http://hdl.handle.net/2077/28785

Collections

Kandidatuppsatser Företagsekonomiska institutionen

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gupea_2077_28785_1.pdf (2.251Mb)

Date

2012-02-20

Author

Thornberg, Frida

Tu, Yin

Keywords

Konsumentbeteende

WoM

Service Recovery

Exit

Vocie and loyalty

Language

swe

Metadata

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