Customer Relationship Management Success factors for Insurance Companies in a B2B perspective
dc.contributor.author | Rehn, Emma | |
dc.contributor.author | Amkell, Dominique | |
dc.date.accessioned | 2012-02-20T14:50:51Z | |
dc.date.available | 2012-02-20T14:50:51Z | |
dc.date.issued | 2012-02-20 | |
dc.identifier.uri | http://hdl.handle.net/2077/28791 | |
dc.language.iso | swe | sv |
dc.subject | CRM | sv |
dc.subject | CRM-system | sv |
dc.subject | kundlojalitet | sv |
dc.subject | business to business | sv |
dc.subject | tjänsteföretag | sv |
dc.subject | relationsmarknadsföring | sv |
dc.title | Customer Relationship Management Success factors for Insurance Companies in a B2B perspective | sv |
dc.type | Text | |
dc.setspec.uppsok | SocialBehaviourLaw | |
dc.type.uppsok | M2 | |
dc.contributor.department | University of Gothenburg/Department of Business Administration | eng |
dc.contributor.department | Göteborgs universitet/Företagsekonomiska institutionen | swe |
dc.type.degree | Student essay |