A design research exploration of Near Field Communication technology - Building and evaluating an NFC-ticket prototype extending an existing system

Abstract

There are several indicators suggesting that Near Field Communication (NFC) is about to have a major breakthrough in the market. In this paper we explore the feasibility of implementing an NFC event ticketing system and investigate potential future functionality while answering our research question: How could NFC be used to better apply to the field of event ticketing, as compared to existing NFC ticketing solutions? We answered this question by using a design research approach in order to implement and evaluate an event ticketing prototype which transfers information through NFC using peer-to-peer mode. Our findings imply that implementing a system in this way makes NFC more applicable for event ticketing purposes as compared to existing solutions.