Factors Influencing Knowledge Sharing in Software Development:A Case Study at Volvo Cars IT Torslanda

Abstract

Software development industry is noted for its innovative IT products. This is due to the focus on knowledge sharing as a key driver for the creation of innovations. However, the handling of organisational factors that influence knowledge sharing in many organisations is far from being complete. This study seeks to explore the organisational factors that have positive and significant impacts on knowledge sharing. A case study was carried out at Volvo Cars IT (VCIT), Torslanda. Software development professionals were asked to identify their perspectives on organisational factors that influence knowledge sharing. Their accounts were recorded as text using workshops and interviews. Data were condensed thematically. Our research shows that: “social relations and network”, “physical closeness to colleagues”, “no stupid question culture”, “mutual exchange” “interest and work involvement”, “satisfaction of helping each other”, “being listened to and taken seriously”, and “satisfaction from personal goal” are the different perspectives that the software development professionals have regarding the organisational factors that influence knowledge sharing at VCIT.