| dc.description.abstract | This dissertation explores the implications of ethnic penalties and of emotional
labour on the ethnic segmentation of Sweden’s labour market. Taking the catering
industry as a critical case, this study examines foreign-born migrants’ experiences
of recruiting processes, employment terms and conditions, and practices
associated with emotional labour. Using a grounded theory methodology, the
abductive coding approach reveals an overarching framework that intertwines
institutional discrimination and emotional labour, with experiences resonating
through theoretical concepts such as ethnic penalties, racialisation, symbolic
violence, emotional labour, and interpellation. The findings suggest that foreignborn
migrant servers experience dual labour subordination. First, they experience
institutional discrimination through hiring practices that label them as suitable
for low-wage, low-skilled, and labour-intensive jobs. Second, as servers, they
experience emotional labour as a form of symbolic violence, raising boundaries
between them and Swedish natives. Therefore, emotional labour in “migrant jobs”
reinforces experiences of racialised subordination and the process whereby
foreign-born migrants are moved to the periphery of the Swedish labour market. | sv |
