LEARNING FOR ALL IN THE DIGITAL MUSEUM

Abstract

Purpose: Due to the COVID-19 pandemic, museum have increased their exploration of digital means to reach their audience. Museums are obliged to ensure that digital initiatives are in alignment with legal standards and guidelines for accessibility. By redesigning an existing online exhibition, this capstone project explores how museums can design online exhibitions for more accessible learning experiences. Theory: I adopted the learning theory Universal Design for Learning, as guidance during the development process. Method: The project adopts a design study approach, using the interaction design lifecycle model to design and evaluate the online exhibition. The model consists of four phases: discovering requirements, designing alternatives, prototyping, and evaluating. Results: Based on insights from the design process, the study has resulted in an interactive prototype (available at https://designforlearning.wixsite.com/pda699), as well as fifteen guidelines for the design of accessible online exhibitions. The guidelines have been grouped into four principles: 1. Design for equal access. Ensure that visitors are able to perceive, process, and navigate the content. 2. Design for equal understanding. Present information on the right level of comprehension, using appropriate communicational means and structural layout. 3. Design for equal engagement. Ensure that visitors can experience, connect, and interact with the content based on their own needs and preferences. 4. Establish internal practices for accessibility. Develop the resources, knowledge, and priorities needed to promote accessible learning throughout the design process.