Hammarström, FredrikBjörk, JensAhlgren, Lars2002-12-072007-01-162007-01-162000http://hdl.handle.net/2077/1321This thesis concerns the subject WAP-technology in general as well as a WAP-based concept named Poolo which we have developed ourselves. The purpose of this concept is to support people whose work is of on-call duty character by coordinating their tasks in an effective manner. The objective of this thesis was to adapt Poolo to a real organisation, put it into practice by the development of a prototype and thereafter deduce to what extent Poolo had the potential to support the coordination of work in that particular organisation. The approach was empirical studies of the organisation, basically based on qualitative interviews. After the development and the demonstration of the prototype were completed we agreed on the fact that the concept itself is successful but that the organisation has yet to develop the needs for making Poolo very useful.696209 bytesapplication/pdfsvD