Kommunikation mellan vietnamesiska sjuksköterskor i upplärning och patienter - en etnografisk pilotstuide

Abstract

Introduction Communication is one of the most important tools that the nurse has in caring for patients and especially in establishing relationships with them. No previous studies have been published on communication in Vietnamese nursing, which is beneficial to have knowledge about to nurses worldwide as the world is becoming ever more globalised.

Aim The aim of this study is to describe the communication between Vietnamese training nurses and patients during nursing procedures.

Methodology The pilot study was performed with an ethnographic methodology containing participant observations and semi-structured interviews. Data was analysed using content analysis.

Result The training nurses were found to use conscious strategies in their communication with the patients. Much of the studied communication was found to be instrumental and relating to the task the training nurse was performing. The characteristics of the patients seemed to be an influential factor on the communication.

Discussion Being too busy is one excuse as to why the training nurses converse too little with patients, but the results of this study suggest that it is rather a matter of how the training nurses arrange their time as there are opportunities to communicate with the patients that are not taken advantage of.