dc.description.abstract | Internal communication is a major constituent in any organization, and it can
actually be seen as the lifeblood of the organization. In the multinational
corporation, MNC, the importance of well-functioning internal communication
is even more vital than in the domestic company, due to the fact that, among
other things, its units are dispersed across national borders. At the same time as
the complexity of the MNC requires an effective internal communication, it is
the complexity that makes it difficult to accomplish.
The purpose of this thesis is to describe and explain aspects within an MNC
that create barriers to an effective internal communication. The case company,
MODUL Service AB, has operations in Sweden, Slovakia and China and is,
therefore, suitable to study when trying to find out how an MNC can achieve an
effective internal communication.
From the study, we have found that the main barriers to an effective internal
communication within the MNC are related to the natural characteristics of the
MNC, as well as that the barriers have consequences that to a large extent are
interrelated. One possibility for diminishing the identified barriers and its
consequences is to establish a communication strategy, that takes into
consideration the essential parameters of by whom, how, when, and what
information is to be communicated. | swe |