”Vi har alltid utmaningar på HR” - nuvarande upplevelser och framtida behov vid användandet av IT-personalsystem

Abstract

The aim of this thesis was to investigate how the use of the IT-personnelsystem influences human resources and the new challenges and future requirements that may occur, while IT-personnelsystem is used more extensively in the HR-function. Previous research referred to in this study, has focused on how the HR-transformation has contributed to the development of an IT-personnelsystem, which has been used with increasing frequency. This use has created a significant change in the HR-function. This thesis focuses on investigating, describing and analyzing how the practice and development of the IT-personnelsystem meets the needs of the HR-transformation. This study uses qualitative research methods to investigate sixteen users’ experiences and our understanding and conclusion is based on both semi-structured interviews and webb surveys. Initially deductive, later on our study took a more abductive approach. The result indicated a variety of uses for a specific IT-personnelsystem dependent on the users’ function and positions and also how HR-activity was organized within the business. These same aspects similarly influenced the sense of how the system operates. The study shows that requests within the new system highlighted simplifications, increased flexibility and efficiency. The result presented that the system can also monitor some value-related questions, though users’ implied a desire for development in this subjects.