CAN HR BE TRUSTED? A qualitative study about how police officers express trust in HR within the Police Authority of Sweden

Abstract

Abstract A qualitative study has been made within the Police Authority of Sweden with the focus on how police officers express trust in HR. 29 interviews have been held where 20 of them were police officers on different levels in the hierarchy and 9 of them were HR employees. The findings show that the hierarchal position is a factor in the level of trust in HR expressed among the police officers. The hierarchal position has an impact on: The insight in HR, the size of collision between expectations on HR and the mission of HR and also the amount of interaction with HR. Good insight, small collision and continuous interaction are associated with more trust in HR among the police officers. The study provides possible improvements that could be taken in consideration for the organization and the study also furnishes suggestions for what further research opportunities that would be interesting to explore in the field.